Question 1

What are your Opening and Closing Hours for all venues?

Accepted Answer

Quantin Binnah Admin office 8:30am to 6:00pm
Quantin Binnah Childcare 6:30am to 6:00pm
Woodville Childcare 6:55am to 6:25pm
Before School Care 6:30am to 8:45am
After School Care Quantin Binnah, Corpus Christi, Newport and St Leo 3:00pm to 6:00pm
After School Care Our Lady, St John and St Martin 3:00pm to 6:30pm

Question 2

How do I enrol my child in a Qb service?

Accepted Answer

Check out our enrolments page under childern's services. Enrolment information for all services is on this page.
 
Click Here for enrolments page:
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Question 3

Are meals provided in Childcare?

Accepted Answer

Childcare children will be offered breakfast, morning tea, lunch and afternoon tea. Weekly menus are displayed in the foyer.

Question 4

Is food provided in School Age Care?

Accepted Answer

Breakfast is served in our Before School Care venues until 8:00am each morning
Breakfast options will include cereal, toast, fruit and an additional breakfast of the day option.
Afternoon tea is provided in After School Care venues.
Fruit is provided each afternoon along with a snack of the day.

Question 5

Vacation care and Curriculum days does my child need to bring lunch?

Accepted Answer

Yes, your child will need to bring a packed lunch and morning snack to Vacation Care and Curriculum Day Care. Please ensure that there are NO NUT products in your child’s lunch and snack. We will provide afternoon snacks in both instances.

Question 6

How do I book a casual session? (Applies to School Age Care only)

Accepted Answer

Once you have registered your child by enrolling in one of our before and after school care services you can make casual bookings by contacting admin on 9742 5040 or admin@qbcc.org.au
We do not offer casual or occasional Childcare (Long Day Care).

Question 7

How can I cancel my child's care  and SAC?

Accepted Answer

If your child has a permanent before and/ or after school care session with us and you would like to cancel this all together and be registered as casual, you will be required to give us 2 weeks’ notice that you are cancelling.
If your child has a permanent place in childcare and you are wanting to cancel you are required to give 2 weeks’ notice in writing to childcaredirector@qbcc.org.au

Question 8

How do I add a new person as an authorised/emergency/pickup contact?

Accepted Answer

If you are wanting to add on additional authorised emergency and/or pick up contacts to your child’s enrolment, please email the following information to admin@qbcc.org.au
Name
Address
Mobile Number
Relationship to child
Confirm if contact is an authorised emergency contact, an authorised pick up contact or both.

Question 9

How does QB manage service demands?

Accepted Answer

At QB we strive to meet the booking needs of our families whilst in adherence to our National Laws and Regulations.
Quantin Binnah intakes permanent booking as outlined in our Enrolment Policy. 
We are continually reviewing our availability for permanent places and managing changes of care on an ongoing basis to maintain compliance for supervision and child to staff ratio across our services.
Alternatively, we do open limited casual places each day for parents to book via the parent app.

FAQs

Check out our Parent Handbook: